The growing use of digital technology is leading to an exponential increase in tech support scams that are leading to large financial losses for Idahoans. A tech support scam involves cybercriminals tricking unsuspecting victims into believing that their computer or electronic devices are either compromised by malware infections and viruses or potential system failures that require immediate maintenance when in fact no issues exist. Cybercriminals use these fake digital technology problems to fool victims into paying for services they do not need and/or to steal information that helps them perpetrate other crimes (e.g., identity fraud).  

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